Shipping and Refunds Policy

Shipping Policy

All orders are processed and shipped within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping Options

Price

5-12 Day Shipping (Order under $20)

$4.99

5-12 Day Shipping (Order over $20)

Free

2-9 Day Expedited Shipping

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

24/7 Friendly
Support

Free Shipping
over $20

Secure Online
Payment

Money-back

guarantee

Shipping Options

Estimated delivery time (Business Days)

Price

CJ Packet Ordinary

5-12 Day Shipping

Free

USPS

3-9 Day Shipping

Based on total order weight

CJ Packet Fast Line

2-8 Day Shipping

$15 Flat Rate

DHL Express

2-5 Day Shipping

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

Order Process

01.

Orders are processed in 1-2 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 5-7 business days of their arrival in stock.

02.

Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.

If you have any questions about your order, please contact us right away. We will be unable to make changes to your order once it has been shipped.

04.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.

Is it free shipping?

Yes! We offer free shipping on all orders over $20!

How long does it take to receive my order?

Orders will be processed within 3-5 business days (Monday to Friday, excluding holidays). If your order contains any bundled items, please allow an additional business day to process. Bundled items will be shipped separately from regular items

Is there insurance?

Yes! We offer $2 insurance on all orders that will cover any mistakes or damage by the courier.

How will my order be shipped?

Your order will be shipped by one of these courier services, depending on your shipping address: CJ Packet Line, YunExpress, DHL, USPS, FedEX

What are your shipping costs?

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there..

My order has already been shipped but I need to update the address. What should I do?

Please contact us as soon as possible if you need to change your address.

Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.

Question? Contact Us.

Phone:

609-256-7588

Email:

support@tryrestorix.com

Web:

tryrestorix.com

Thanks for contacting us. We'll get back to you as soon as possible.